Per sixer's policy, each person may only create one account. Only one sixer account is permitted per mobile number, national ID, and bank or mobile banking account.
What happens if someone creates multiple accounts?
- All accounts will be permanently closed together.
- All bonuses and pending withdrawals across the accounts will be cancelled.
- If the same ID is submitted for a second account during KYC verification, it will be flagged immediately.
If you've lost access to your old account, do not open a new one — contact support@sixer.world instead. The support team can help you recover your existing account if possible. Attempting to create a new account will only make things more complicated.
All active promotions and bonus offers on sixer on the promotions page You'll find them there. This page is updated at least 2–3 times a week. During major cricket or football tournaments, new offers go live almost every day.
What's available on the Promotions page:
- Welcome Bonus – For new members on their first deposit.
- Daily Reload Bonus – Extra rewards on your daily deposits.
- Cashback Offers – Get a portion of your losses back on selected games.
- Tournaments & Leaderboards — a limited-time special competition.
- Free Spins / Free Bets – Play selected games for free.
Turn on push notifications in the Sixer app to be the first to receive offers. Personalized offers also appear on your dashboard when you're logged in — some of which may not be listed on the promotions page.
KYC (Know Your Customer) is the process of verifying your identity. On sixer, you may be asked to complete KYC before making a large withdrawal for the first time, or once your total deposits reach a certain threshold. This is to protect your account and prevent money laundering.
What you'll need for KYC:
- National ID (NID): Front and back photos. Images must be clear, with your name and date of birth fully legible.
- Selfie: A photo of you holding your NID. This isn't always required, but may be requested if there's any doubt.
- Mobile banking details: bKash/Nagad/Rocket number verification — this happens automatically.
KYC verification is typically completed within 24–48 hours of submission. Once approved, your withdrawal will be processed immediately. If there are any issues with your documents, the support team will let you know what needs to be corrected. All information submitted for KYC is SSL-encrypted and never shared with third parties.
Sixer regularly runs events like free spins and daily sign-in rewards. Most of these are available to registered members, and participation is generally free.
How to Get Free Spins:
- Place a set bet amount on a specific slot game.
- Activate via the Promotions page (offers are time-limited, so don't wait too long).
- Awarded on special occasions such as birthday bonuses or as loyalty rewards.
Daily Sign-In Bonus: Log in to the app or website every day and earn small rewards (free bets, points, or bonus credits) with each visit. Log in several days in a row and you'll unlock bigger rewards.
Important: Winnings from free spins are generally subject to wagering requirements. For specific event terms and conditions, on the promotions page Check the terms — each event has its own validity period. Most expire within 24 to 72 hours if unused.
There are a few common reasons a Sixer account may get locked. Knowing the cause makes it much easier to resolve.
Common issues and solutions:
- Multiple Failed Password Attempts: The lock lifts automatically after 30 minutes. Alternatively, log in using OTP.
- KYC Verification Pending: KYC verification is required once your withdrawals exceed a certain limit. Once completed, your account will be fully active.
- Suspicious activity: For security reasons, the system may automatically suspend an account temporarily.
- Policy violation: Multiple accounts or bonus abuse may result in a permanent ban.
- Activate Self-Exclusion: If you have activated self-exclusion, your account cannot be reopened before the designated period ends.
To unlock your account, contact us via Live Chat or at support@sixer.world. Provide your mobile number and a description of the issue, and our support team will verify and resolve it quickly — typically within 2–6 hours.
Yes, Sixer offers four tools to help you manage your gaming — all free and available anytime from your account settings.
- Deposit limit: Set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 72-hour waiting period.
- Session Timer: Set a time limit for each session (anywhere from 30 minutes to 8 hours). Once the time is up, you'll be logged out automatically.
- Cooling-off period: Take a break for anywhere between 24 hours and 30 days. Your account reopens automatically once the break period ends.
- Self-Exclusion: Lock your account for anywhere between 6 months and 5 years. During the exclusion period, you will not receive any promotional emails, and the account cannot be reopened before the set period ends.
To enable: Log in → Settings → "Responsible Gaming" tab. Details on the Responsible Gaming page will receive.
Sixer primarily offers Decimal Odds formats such as 1.90, 2.50, and 3.75. It's the simplest format to understand — just multiply the odds by your stake to get your total return.
Quick Example:
- Odds of 2.00 mean a ৳100 bet returns ৳200 if you win — a profit of ৳100.
- Odds of 1.50 mean a ৳100 bet returns ৳150 if you win — a profit of ৳50.
- Odds of 3.75 means a ৳100 bet returns ৳375 if you win (profit of ৳275).
Higher odds mean a lower chance of winning, but a bigger payout if you do. Lower odds (such as 1.10) mean a higher chance of winning, but a smaller return.
You can also switch to fractional or American odds format in Settings. That said, most players in Bangladesh prefer decimal format for its straightforward calculations. For more in-depth strategy tips, Betting Tips Page View.